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Many choices have already been stripped. My electric company’s payments portal only works in Chrome. When I called their helpdesk to say it doesn’t work in Safa
by naravara 3y ago
Many choices have already been stripped. My electric company’s payments portal only works in Chrome. When I called their helpdesk to say it doesn’t work in Safari, the person told me to use their iOS app instead of my phone’s browser.
When I told her I’m using Safari from my desktop she was confused. Her helpdesk script literally didn’t have a path in the reply tree for someone using a desktop and not using a chromium based browser. That should tell you how uncommon it must be. I guess everyone’s just using the App now and doesn’t notice.
- jwells89 3y agoI’ve encountered this several times in the past few years too, usually in the form of sites acting bizarrely or functions not working in Safari and/or Firefox. There’s been some active useragent sniffing too, though ironically enough in those situations it’s usually enough to spoof the user agent after which the sites in question as far as I can tell work properly. Either way it gives the impression to non-technical users that non-Chromium browsers are subpar even if site devs are to blame (especially when “upgrade your browser” messaging is misused to equate your up-to-date Safari/Firefox with some derelict version that hasn’t been updated for years) and will only serve to strengthen Chrome’s hold. The only recourse Mozilla and Apple have are to perfectly emulate Chrome’s behavior and in the case of UA sniffing even pretend to be Chrome, which sounds an awful lot like the bad old days of Gecko needing to emulate IE to make sites work in Firefox.