It's a common mistake to assume that Trust and Safety is primarily about enforcing rules around hate speech or committing wrongthink. Anti-scam (pig butchering

It's a common mistake to assume that Trust and Safety is primarily about enforcing rules around hate speech or committing wrongthink. Anti-scam (pig butchering) is commonly the most important function, removing users who have used online services to facilitate real world crimes like physical violence, sexual assault, money laundering, or theft is also arguably the most important because of the seriousness of what it represents even if the volume of infractions is relatively lower, fraud or automating user activity for purposes of advertising, pushing agendas, astroturfing, state actor stuff, etc. I'll give you though that it would be simpler to form an opinion around Trust and Safety if we had more generally understood finer-grained terms for the function though, perhaps separating the stuff I mentioned from the stuff you probably assume Google is focused on with their TNS into two separate terms. Crime and fraud prevention vs community health or something. It's certainly an opaque industry.