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I'm sympathetic to the idea that users should be able to choose to remain within a walled garden if that's what they actually want. There are benefits to Apple
by Ajedi32 3y ago
I'm sympathetic to the idea that users should be able to choose to remain within a walled garden if that's what they actually want. There are benefits to Apple being able to use their market position to enforce certain rules on behalf of their customers.
The problem is that same leverage can just as easily be used to enforce rules that benefit Apple at the expense of their customers. In theory competition from other platforms limits the extent Apple can abuse their position in that manner. But there's only one other major platform in the mobile space. That's not a lot of options for the market to optimise around.
Further, Apple is a large, vertically integrated company which does a lot to try to lock consumers into their ecosystem. If I'd like to chose a more open mobile phone operating system but feel like I can't because Android isn't allowed to interoperate with iMessage or AirPlay or AirDrop or AirTags or Apple Watch or iCloud and I like those products and want to continue using them... well, that's a problem.
There's also the software freedom issue. As a consumer, once Apple sells me a piece of physical hardware it should no longer be their place to dictate what software I'm allowed to run on that device. If I want to install an app that's not on Apple's App Store but Apple doesn't want me to, there's no question in my mind as to whose rights should win out in that scenario.
Overall, my take is that Apple should be allowed to offer a closed ecosystem to users who want that, but they shouldn't be allowed use technical measures or anti-competitive bundling to force or coerce consumers into remaining inside that ecosystem. If consumers want to buy their apps exclusively from Apple's app store because they see a benefit from that, then they should be allowed to. But if they don't, Apple shouldn't be able to hold their entire ecosystem hostage from the consumer as leverage to prevent them from leaving.
I realize this gives Apple a bit less leverage in their ability to advocate on behalf of their customers when dictating the terms under which companies can sell products within their walled garden, since those companies will now have the option of going over Apple's head and selling their product directly to consumers, sans Apple's rules. But that's how free markets work, in contrast to the monopoly-like situation we're currently in. If enough consumers see the value in Apple's rules to avoid other app stores with less restrictive policies, companies will still have to comply with them to access those consumers. (I'll note this is basically how things already work on Android. Google still operates the most popular app store on Android despite competition being allowed, and they're still able to dictate the terms under which apps are allowed in that store.) But if those terms are so egregious that consumers start to prefer alternative app stores instead, that's a good thing too.