Dr Burns' Feeling Good Podcast has examples of listening to people, possibly not the same exact thing the parent comment means, but his T.E.A.M.S CBT therapy st

Dr Burns' Feeling Good Podcast has examples of listening to people, possibly not the same exact thing the parent comment means, but his T.E.A.M.S CBT therapy stands for "Testing, Empathy, ..." and Empathy is where the patient tells their problem, and the therapist has to communicate that they heard it and empathise with it. Otherwise if the therapist does a "yeah ok got that, let's move on" the patient will get stuck not wanting to move on and keep going back over what's wrong, thinking the therapist isn't properly understanding why they are there. [Happens in life elsewhere, e.g. if you complain to a company and get a generic 'sorry' and you feel like you haven't been heard and try complaining again. Whereas if you feel heard and understood, you don't need to try complaining again]. There's a ton of his podcasts and this comes up in many of them; some talking about it: 003 on E=Empathy 014 on The Five Secrets of Effective Communication 066 on The Five Secrets part 2 - Disarming people (by showing that you hear them) Some demonstrating / using / modelling it: 029 and 030 a recording of a therapy session with Mark 049 recording of a therapy session with Marilyn other 'live sessions' Detailed Database of podcasts: https://feelinggood.com/podcast-database/ https://feelinggood.com/podcast-database/