3 ms·
Your mind is stuck in low cost retail shopping. Even setting aside the likely self-serving nature of that “study”, most interactions are not latency sensitive l
by kortilla 3y ago
Your mind is stuck in low cost retail shopping. Even setting aside the likely self-serving nature of that “study”, most interactions are not latency sensitive like that.
When I go to book my colonoscopy on my hospital’s reservation system, I don’t bail out and look for a new doctor if it takes me 10 tries.
There are very few businesses where UX latency at the sub second level matters and the ones that do are not the ones you want to be in.
- jupp0r 3y agoI've spent a good chunk of my career in realtime audio/video conferencing and am now working on APIs for B2B SaaS, thanks ;) I also know that user experience of any application suffers a lot when latencies are high. Your point seems to be that there is lots of software that doesn't care about its user experience (mostly because the people making buying decisions are not the people suffering from those decisions) and that's a fair point, but I don't think that is a great business strategy for any software business. Of course there are lots of scenarios where latency literally doesn't matter at all.