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There's nothing worse than having a problem with a product, finding 250 other people on the feedback tracker that have had the same problem over the last three
by Nition 3y ago
There's nothing worse than having a problem with a product, finding 250 other people on the feedback tracker that have had the same problem over the last three years, and the only official response is some support person on the first page who's saying your feedback is very important to us, and have you tried [troubleshooting that won't work]?
- Avamander 3y agoAt that scale they have 250 000 people that didn't try the obvious troubleshooting first though. But yes, it's annoying.
- Nition 3y agoThey often seem to end up like this: Topic: Can't select blue wallpaper Body: Hi, for some reason I can't select blue as a wallpaper colour. I can select any other colour, just not blue. I have Enable All Colours ticked. Anything else I'm missing? Reply #1: Hi I have this problem too, does anyone know? Reply #2: Same problem here. Reply #3: Same problem, I can select any colour except blue. Reply #4: Hi there User344925. Let me first say that your feedback is incredibly, impossibly important to us. I'm Bob and I'll be your Licensed Support Person today. Let's get started and see if we can solve your problem. I understand you're having trouble setting the colour blue for your wallpaper in personalisation settings. This is a common problem to have, and I'm pleased to say there is a simple fix available. Open Settings -> Personalisation -> Advanced Settings -> Advanced Personalisation Settings, and tick "Enable All Colours". Now you should be able to set any colour you like. Please remember to mark this question as SOLVED at the top and mark my post as the Approved Answer if this solved your problem. Have a great day! Replies #5-#250: Users with the same problem.