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That type of "churn and burn" doesn't work long-term. Acquiring new customers has a cost, and that cost will increase the more customers you've burned. The mo
by juliangoldsmith 3y ago
That type of "churn and burn" doesn't work long-term. Acquiring new customers has a cost, and that cost will increase the more customers you've burned. The more customers you burn, the more likely it is that potential customers will have heard something negative about your service.