I get from this essay how the marginal user with 0 desire for complexity can lead to a more simple standard interface (by the way, the permanent content overlap

I get from this essay how the marginal user with 0 desire for complexity can lead to a more simple standard interface (by the way, the permanent content overlapping "see less" is poor UI even when I want to create my filters - it's a chore, I don't want to be reminded of that all the time, that's also excessive for education). I don't get why that explains removing the options for the big part of the user base that want more. After all, not all of them a very loyal that you can just neglect, so they leave, thus impacting your DAU metric