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> consistently fail to address the vast majority of the population who are not developers or extremely tech savvy. My feeling after a number of years in the fi
by eitland 3y ago
> consistently fail to address the vast majority of the population who are not developers or extremely tech savvy.
My feeling after a number of years in the field us we massively underestimate users.
We have read all these blog posts about what Amazon and Google does to make people click and we think the same applies to us.
But we aren't trying to get the last few percents of the worlds population fall into our dark patterns.
We should be optimizing for the ones who actually use it. Enthusiast. Early adopters. The already then 50 year old electrical engineer who showed me Ubuntu 15 years or so ago.
Firefox, Ubuntu, even Google used to have a massive unpaid sales force. I know. I was part of it.
They all decided to take existing users for granted and focus on new users. Firefox "polishing" ux and forgetting that the best UX is the one that we chose ourselves.
Ubuntu going all in on copying Mac: trashing the existing alt-tab solution, moving the window controls for no good reason.
Google prioritizing "intelligent results" and the number of results at the expense of relevancy at every point until not even the double quote and verbatim operator together can prevent them from second guessing what I really meant to search for.
I am tired. And I am voting with my wallet. It is Orion and LibreWolf for browsing, KDE for Linux distro and Kagi for search.
- ericyd 3y agoApologies, I'm not tracking your argument. The first part of your posts seems to suggest that focusing on early adopters will lead to mass adoption. But I'm not following the last part where you indicate you've dumped popular services/software in exchange for relatively niche solutions
- eitland 3y agoI was an early adopter and I still am. I came to Firefox because it was extensible and customizable and it was a community project I could like. I am leaving it because the only time Mozilla now think of us as a communicaty is when they have fundraisers. I came to Ubuntu because it was stable, smart and good looking. Innovative while being usable. I left because they copied a desktop paradigm I didn't like, breaking everything in the process. I came to Google because they were nice and had the best search results. I left because I feel they are somewhere between hilarious and criminal and their search results had been tragically bad for a decade already when I finally found a better option.