> I was going to say exactly the same thing. This is precisely the issue with UX-led processes. When you're dealing with very hard engineering problems, you rea

> I was going to say exactly the same thing. This is precisely the issue with UX-led processes. When you're dealing with very hard engineering problems, you really don't yet know enough to be designing a product. It's like the Wright brothers, before working on the Kitty Hawk, worked on mocks up of an online ticket ordering system.