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I've only ever heard fantastic things about Hetzner. I'm shocked PE hasn't bought them yet and raised prices.

thijsvandien 3y ago
So had I, until I actually tried to sign up. Have a look at the way they treat you when they have (unfounded) suspicions. It's beyond ridiculous.
- rsync 3y ago
  So many problems just disappear when your prices are (relatively) expensive…
  - AnonHP 3y ago
    Maybe. But price is still one of the larger concerns for many people. When I checked this a couple of years ago, it seemed like Hetzner’s Storage Box (the one sorta competes with your rsync.net) had a much lower price, a much larger capacity per dollar/euro and more storage tiers.
- AnonHP 3y ago
  They ask for a government ID in some cases. I was able to provide one with some details masked, and they wanted the name on my account to match the name on the government ID. This is a commercial transaction, not Facebook. So I was kinda ok with that. But it is weird and ridiculous.
  - thijsvandien 3y ago
    Whether to provide proof is at least a choice you get to make, but in my case even that wasn't on the (empty) table.
cyberpunk 3y ago
Meh, ymmv. I migrated a bunch of stuff from OVH->Hetzner a few years ago and the support experience was absolutely, insanely, beyond-belief bad. P1 call having to explain "what's an ip address" to their 'engineers'. About 6 hours after we moved prod over, they brought down my EIPs for like 4 hours because of a route they didn't understand and flagged as spam, and in the end we rolled back the migration and cancelled the contracts. Bummer for them; we ended up scaling out to several hundred thousand euro a year in OVH, which has been absolutely fucking exemplar. So while some people really do rave about them, I was so annoyed by that experience that I will almost certainly never use them again. Being a German myself, I'm 90% sure it's because the support is based in Germany, where technology goes to die.
- pinkgolem 3y ago
  What are EIPs? If you are referring to the eth stuff, everything to do with crypto is banned on hetzner
  - steezeburger 3y ago
    I assume they're talking about elastic IPs and not Ethereum Improvement Proposals
  - gowthamgts12 3y ago
    Elastic IPs i believe - you can attach/detach an IP to a server instead of having a new IP everytime

So had I, until I actually tried to sign up. Have a look at the way they treat you when they have (unfounded) suspicions. It's beyond ridiculous.

rsync 3y ago
So many problems just disappear when your prices are (relatively) expensive…
- AnonHP 3y ago
  Maybe. But price is still one of the larger concerns for many people. When I checked this a couple of years ago, it seemed like Hetzner’s Storage Box (the one sorta competes with your rsync.net) had a much lower price, a much larger capacity per dollar/euro and more storage tiers.
AnonHP 3y ago
They ask for a government ID in some cases. I was able to provide one with some details masked, and they wanted the name on my account to match the name on the government ID. This is a commercial transaction, not Facebook. So I was kinda ok with that. But it is weird and ridiculous.
- thijsvandien 3y ago
  Whether to provide proof is at least a choice you get to make, but in my case even that wasn't on the (empty) table.

cyberpunk 3y ago

Meh, ymmv. I migrated a bunch of stuff from OVH->Hetzner a few years ago and the support experience was absolutely, insanely, beyond-belief bad. P1 call having to explain "what's an ip address" to their 'engineers'. About 6 hours after we moved prod over, they brought down my EIPs for like 4 hours because of a route they didn't understand and flagged as spam, and in the end we rolled back the migration and cancelled the contracts. Bummer for them; we ended up scaling out to several hundred thousand euro a year in OVH, which has been absolutely fucking exemplar. So while some people really do rave about them, I was so annoyed by that experience that I will almost certainly never use them again. Being a German myself, I'm 90% sure it's because the support is based in Germany, where technology goes to die.

pinkgolem 3y ago
What are EIPs? If you are referring to the eth stuff, everything to do with crypto is banned on hetzner
- steezeburger 3y ago
  I assume they're talking about elastic IPs and not Ethereum Improvement Proposals
- gowthamgts12 3y ago
  Elastic IPs i believe - you can attach/detach an IP to a server instead of having a new IP everytime