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My specific problem involved options trading, raising margins and enabling weekly options on my account. And there's no way the stupid chatbot can solve it for
by kikokikokiko 3y ago
My specific problem involved options trading, raising margins and enabling weekly options on my account. And there's no way the stupid chatbot can solve it for me. I always was able to have my issues fixed in a matter of minutes when dealing with a human operator on this specific fintech. Now it seems my use case it too niche for them to give a flying fu#k about my problem. They will probably lose me as a client, and I'm pretty sure I'm in the top 10%, maybe 5% of their clients in terms of funds alocated. If they are willing to alienate a guy like me, what chance does a small client have to talk to any human being on this company?