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It works like this, they have an API, say: /refund/<order id> It has all business rules encoded into it, so the API decides with regular code if you are getti
by willcipriano 3y ago
It works like this, they have an API, say:
/refund/<order id>
It has all business rules encoded into it, so the API decides with regular code if you are getting a refund or not.
Instead of:
<button onclick="/refund/<order_id>">
Just being added to the orders page, you have to convince ChatGPT to call the refund API for you by writing it a story.
Worse UX, more expensive.
- crazygringo 3y agoAllow me to repeat my comment: > A lot of people call customer service or use chat for things they can't or don't want to figure out how to do on the website. It's not inherently worse UX, it's multiple ways of interacting for different customers who have different preferences. And when you say "It has all business rules encoded into it", that's literally what I already said twice -- "hard business logic guardrails in actual code, not in the LLM".