When waiting on the phone for a Geico agent, the recorded voice repeatedly said something along the lines of "This task can be done on the website. You can hang

When waiting on the phone for a Geico agent, the recorded voice repeatedly said something along the lines of "This task can be done on the website. You can hang up now." After waiting a while I did got agent who did what I needed, unlike the website which I had already tried and it didn't work.