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Hopefully not powering this bot: https://www.forbes.com/sites/marisagarcia/2024/02/19/what-air-canada-lost-in-remarkable-lying-ai-chatbot-case/?sh=14c481b8696f

• 2d8a875f-39a2-4 3y ago
  Yeah I was gonna say: how many refunds did it offer?
• tgsovlerkhgsel 3y ago
  I predict there's going to be a new business model of tricking AI bots into saying what you want them to say, but doing so in ways that a judge will still accept as "the bot said it" not "you were obviously trying to trick the bot". Meanwhile, judges have experienced the past decade of absolutely useless bots that companies use to avoid having to talk to customers, and this will make the judges rather unsympathetic to this approach, so I expect more fun decisions.
  • codetrotter 3y ago
    > a new business model of tricking AI bots into saying what you want them to say, but doing so in ways that a judge will still accept as "the bot said it" not "you were obviously trying to trick the bot" Quick! Someone, get a software patent for that and then use the patent to troll and extort the people whose business model it is to trick AI bots for money. Using the tactics of one group of bad people against another group of bad people. Ethical patent trolling :)