3 ms·
How long has this been the "current" policy? 2 hours?
by croemer 3y ago
How long has this been the "current" policy? 2 hours?
- swyx 3y agoex employee here, left 4 years ago. was policy back then too.
- aurareturn 3y agobut instead forgiving any bills from legitimate mistakes after the fact What are these legitimate mistakes?
- hnfong 3y agoPresumably the "mistakes" mean failures to detect/recognize "attack patterns".
- optionalsquid 3y agoWouldn't that imply that a person whose site legitimately went viral would be stuck with the $100k bill?
- deleted 3y ago[deleted]
- kjs3 3y agoAnything Netlify deems them to be, of course. That's why these sorts of T&Cs use weasel words like "legitimate", "reasonable", "expected", etc., instead of giving specifics you can action against. That way they can claim every thing they've done is legitimate and reasonable no matter how fallacious that claim is, and double-dog dare you to spend the time/money to take them to court (or worse, imposed arbitration with an arbiter of their choice) and prove them wrong.
- CogitoCogito 3y agoSo the original support worker just pulled 20% (and then 5%) out of thin air? Given your internal knowledge, can you maybe explain why a support worker would ever do that if policy is simply to forgive the debt?