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The business model has run its course. They banked for years on superior software integrations than any individual provider could match. But when was the last t
by ramesh31 3y ago
The business model has run its course. They banked for years on superior software integrations than any individual provider could match. But when was the last time you didn't just book something directly nowadays? Maybe they live on as some kind of API provider, but the travel aggregators are starting to seem like something from a bygone era.
- actualwill 3y agoI book almost all my travel through capital one or Amex credit card points. Am I getting fleeced by not booking directly now?
- ramesh31 3y agoIt's not so much about the price, as the horrible reputation they've built on leaving customers out to dry and ruining vacations with no recourse. Amex is an exception here. But even the slightest possibility of being hit with "sorry we don't have you in our system, you'll have to call Expedia" makes it a nonstarter for me after dealing with it.