4 ms·

I also hate using kiosks. And yeah those screens are gross. But worse than that is that I have to learn their UI, and it gives them a chance to shove a set of s

I also hate using kiosks. And yeah those screens are gross. But worse than that is that I have to learn their UI, and it gives them a chance to shove a set of screens between me and my food. I'm going to coin the term "sellutainment" to describe "entertaining the customer with their buying experience".

fragmede 3y ago
that's a pretty good word! wanting to buy a car immediately comes to mind, with manufacturers hosting web apps to configure the exact BMW that you're gonna get when you make it.
- MetaMonk 3y ago
  Nearly every computing system geared toward consumers has to provide some form of stimulation ("entertainment"), IMO, because the more time we spend on computers, the less human interaction we have, but our brains still need the simulated interactivity. I think it's why LLMs are so popular and will probably continue to be in the future, regardless of them ever getting "good".