Yep, most of our systems end up exposing a parameter like that to the customer. Some people only like the system to take action if the system is very sure, hate

Yep, most of our systems end up exposing a parameter like that to the customer. Some people only like the system to take action if the system is very sure, hate incorrect action and prefer unprocessed stuff in a queue. Other customers hate unprocessed items and prefer to cleanup incorrect actions. Takes tinkering to find the best.