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The core thing with B2B SAAS is you make money off of higher touch sales, that lead to requirements. The objective as someone working on this kind of billing i
by rtpg 3y ago
The core thing with B2B SAAS is you make money off of higher touch sales, that lead to requirements.
The objective as someone working on this kind of billing is simple: offer your sales teams the right options so they can close deals. This involves collaborating with your sales team to figure out what is in the “easy to implement x good enough to close deals” bucket
I can’t stess this enough. Your sales team is closing sales! Stop whining about your perfect billing system. Yes it is shocking but sometimes you have to apply elbow grease to problems involving business relationships
You should try to do things in straightforward ways when possible but really you should have a system that is legible to other teams in your company, and one that is easily to manually tweak even with automation running around it. This is like 80% of why Stripe feels so good to use. Manual tweaks are a fact of life, even if for some businesses they’re rare