No mention of why SMS 2FA is so popular: it's way easier for everyday users and customer support people to handle than the other options. If you want to advanc

No mention of why SMS 2FA is so popular: it's way easier for everyday users and customer support people to handle than the other options. If you want to advance this argument, explore how customer service would evolve with a different method, or how user experience could be improved with passkeys. It's not a technology problem.