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I like Fastmail’s position on SMS 2FA: https://www.fastmail.help/hc/en-us/articles/360058752374-Using-two-step-verification-2FA#h_01HAWM64H7DMERRWTJ2YDZ0K37 htt
by chrismorgan 3y ago
I like Fastmail’s position on SMS 2FA: https://www.fastmail.help/hc/en-us/articles/360058752374-Using-two-step-verification-2FA#h_01HAWM64H7DMERRWTJ2YDZ0K37 https://www.fastmail.help/hc/en-us/articles/360058752374-Usi...
In short: offer SMS 2FA, and indeed push users reasonably firmly¹ into adding SMS recovery at the least because for almost all users that’s the right balance of convenience and security, but certainly don’t limit it to SMS, offering better methods like U2F and TOTP.
(Disclosure: I was employed by Fastmail for a few years, but these decisions had been made long before I got there.)
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¹ When you set up 2FA, it forces you to add a recovery phone number, except that you can skip that by holding down Ctrl or something, undocumented but support will tell you if you complain about having to do it; or, after creation, you can just remove it again. So yeah, “reasonably firmly”.
- ethbr1 3y ago100% Banning SMS 2FA is the wrong approach, because it is better than no 2FA and every cell phone supports it, out of the box. What should be mandated is (a) giving users choice of a non-SMS 2FA method (probably just pick one for a standard, e.g. TOTP) & (b) allowing users to explicitly disable SMS 2FA on their account. As a least common denominator, SMS is fair. But there should be an option to do better, securely, if a user wishes.
- nullc 3y ago> because it is better than no 2FA I dispute that position. Almost universally "SMS 2FA" can be used as single factor "recovery" and it is unambiguously less secure than a single simple well selected password.
- deleted 3y ago[deleted]