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I hope this tone comes across correctly as just a suggestion: I get a lot of mileage out of the "Send Feedback" option in DDG, which they claim actual humans do
by mdaniel 3y ago
I hope this tone comes across correctly as just a suggestion: I get a lot of mileage out of the "Send Feedback" option in DDG, which they claim actual humans do read. It can help move bug reports out of these HN threads into a more context-aware flow, and also makes me feel like any bad outcome has the possibility of improving, unlike systems that don't provide a "I feel bad about this experience" button
If you were thus inclined, https://gitlab.com/glitchtip/glitchtip#glitchtip https://gitlab.com/glitchtip/glitchtip#glitchtip is the actual open source Sentry implementation which (as far as I know) would enable gluing https://docs.sentry.io/platforms/javascript/user-feedback/#user-feedback-widget https://docs.sentry.io/platforms/javascript/user-feedback/#u... to the search results page (that client-side library is still MIT: https://github.com/getsentry/sentry-javascript/blob/7.102.1/LICENSE https://github.com/getsentry/sentry-javascript/blob/7.102.1/... )