> I had similar reactions in my team too when I announced that some processes could be completely automated. Instead of excitement,I received ' what will my jo

> I had similar reactions in my team too when I announced that some processes could be completely automated. Instead of excitement,I received ' what will my job be like then?'. That seems like a perfectly rational response. I think the problem is that we think of process improvements in abstract, aggregate, terms; but on the ground they affect real individual people and they are often forgotten in the excitement of saving the company money.