We received an email from the user outlining their entire business. They weren't the most extreme example of a patent troll (where you can't even tell what comp

We received an email from the user outlining their entire business. They weren't the most extreme example of a patent troll (where you can't even tell what company it is) but they didn't seem to have any real products, and their use of the CRM would be entirely for managing the victims of their lawsuits. This is kind of the point of the post though. We hated the idea of letting this person use our software, but is it really our place to make those decisions? Things are rarely black and white. Having said that, I'm really glad this guy didn't stick around.