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Another way to say that is: • The first group sees something in the world as wrong / broken / requiring change, or just "could be better"; they see themselves
by derefr 3y ago
Another way to say that is:
• The first group sees something in the world as wrong / broken / requiring change, or just "could be better"; they see themselves as a force for that change; and they see any organization they're a part of, as infrastructure to enable/multiply their force. To these people, the organization is only relevant/valuable as long as it is providing leverage for individuals like them "on the front lines" to accomplish change. To these people, "everything staying the way it is" is an awful concept — if they were willing to accept things as they were, they wouldn't have bothered to become $profession! They will consider their life wasted if things don't end up changing for the better!
• The second group sees nothing wrong with the world, because (in part) they see those frontline people working toward positive change, to be an inherent part of the equilibrium-state of the world. They do think the problem is a problem worth solving! (That's probably why they gravitated to this industry.) But they think that "things are going great" in addressing the problem, insofar as there are these other people who are willing to "fight the good fight." They don't think it matters much whether any particular individual is involved in that fight, as long as in aggregate "people who are motivated to solve the problem" are minted faster than they burn out. People in this group don't feel motivated to be directly involved in solving the problem; and they also aren't much concerned with "losing" people who are directly involved — since they believe that there will always be new "new blood" coming in with a fresh reserve of morale.
The first group ("vocationals") will focus on the work to the exclusion of maintaining the organization. In a crisis, they will let the organization fall apart so that the work can continue happening.
The second group ("professionals") knows this, and thinks this is silly — to them, the work will always get done soon enough (because, if vocational A can't do it, vocationals B/C/D will feel compelled to pick up their slack, at their own expense.) But the organization itself might become paralyzed or fall apart — which these people believe would prevent the work from happening for a much longer time. So they dedicate themselves to keeping the organization functioning — which often involves cutting costs (i.e. making the first group's lives harder), imposing regulations (i.e. punishing the first group for the times they go above-and-beyond to get the work done at the organization's expense), etc.
These groups are rarely aligned, because their world-views are rarely aligned.
It can happen, though. If it becomes clear that the number of people in the first group is declining over time, such that the organization cannot simply rely on "new blood" — then the second group's behavior toward the first group changes dramatically.
- wisty 3y agoThat's a charitable take on the "professionals" (and arguably also on the "vocationals"). Both your model and the more pessimistic one can happen, but I think the pessimistic model is what happens more often as an organisation fails. I'd say that often the "professionals" are "vocationals" who failed upwards. They're the teacher who can't teach, but got transferred to the department. It's the engineer who "failed upward". It's the people who liked the idea of being a teacher or nurse or doctor or rocket scientist, but couldn't hack it in the front lines. Sometimes it's cheaper or easier to transfer a hack into management (or some non-core admin role) rather than firing them. Sometimes it's the least essential person who ends up nominally in charge (the "Dilbert Principle"). Sometimes people go hard for promotions because they are sick of their job (because it's hard for them, because they're incompetent or lazy). An org might want a super-hero for a leadership role, but there's no super heros so they only get bullshitters ticking all the boxes. There's a few "professionals" who genuinely think that being in charge is more important than working at the front. Maybe they see a good boss resign, and want to fill their shoes. Or they have a bad boss resign, and think they'll try to make a difference. Or they've seen stupid but well-meaning "vocationalists" tear things apart because they have a dumb idea that they're pushing, and think "a good boss wouldn't let these well-meaning idiots do harm rather than good". But true professionals (either professionals at heart, or vocationalists who see the need to be professionals) are often not going to be as numerous as burnt-out, lazy, failed vocationalists falling upwards. And once there's too many burnt-out, lazy, failed vocationalists in management, the organisation is going to suffer.