I don't think Gall would disagree with you. He says "systems tend to oppose their own function". He doesn't flat-out say "systems don't work." He would probably

I don't think Gall would disagree with you. He says "systems tend to oppose their own function". He doesn't flat-out say "systems don't work." He would probably explain its functioning in terms of these axioms: > A Simple System, Designed From Scratch, Sometimes Works. > A Complex System That Works Is Invariably Found To Have Evolved From A Simple System That Works. He might also direct your attention to this one: > The Total Amount Of Anergy In The Universe Is Constant. Gall defines anergy as the negative of energy. See also clonal anergy. “The sum total of problems facing the community has not changed. They have merely changed their form and relative importance.” You have reduced the trash on the streets, but where did you shift the anergy by reducing the "trash-on-street" issue? The real fun IMO is contemplating all the other axioms in combination with the trash collection system: > New Systems Mean New Problems. You started out with a trash problem, and now you've got a union problem. Maybe also a powerful mafia-connected monopoly problem. > The Bigger The System, The Narrower And More Specialized The Interface With Individuals. To the waste collection company I am surely just an address, 1 trash bin, 1 recycling bin, and 1 compost bin.