4 ms·
Isn't the retention window something that should be chosen by the customer?
by justinclift 3y ago
Isn't the retention window something that should be chosen by the customer?
- gwbas1c 3y agoPossibly, but: That's confusing for non-technical people, and it makes the product more complicated. Corner cases were the source of (almost) all of our bugs. (A configurable retention window will add corner cases.) What happens is that one customer will have a particular combination of corner cases that no one else has, and then that customer hits a bug that no one else will hit.
- gwbas1c 3y ago> and then that customer hits a bug that no one else will hit. What I should also add is that bugs that only effect a few customers will be very low priority. IE: This is why software with lots of options is often buggy: Options create corner cases that aren't high priority to debug.