> And frankly, bugs and UI flakiness are everywhere. Of course, but the most flagrant offenders in this regard are not startups. Insurance, banking, enterprise

> And frankly, bugs and UI flakiness are everywhere. Of course, but the most flagrant offenders in this regard are not startups. Insurance, banking, enterprise SaaS, and credit bureaus dominate the field of objectively terrible, buggy, and difficult-to-use software. "Big Tech" (at least referring to the largest american companies) are far from the worst offenders in this regard, which makes me somewhat confused as to what the article has an issue with. Hell from my perspective half the big tech companies are putting out higher quality software than ever!