More people need to realize that utilities are not at all like normal businesses, so to spell it out in more detail for those that don't know: Normal businesse

More people need to realize that utilities are not at all like normal businesses, so to spell it out in more detail for those that don't know: Normal businesses make more money when they cut costs. Utilities (typically) get to charge a fixed upsell percentage and so they make more money when they increase their costs.