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> I'm not sure if there's a decent UPS brand any more. I get the impression APC has been going downhill since the acquisition. I’ve noticed a similar thing. I
by csnover 3y ago
> I'm not sure if there's a decent UPS brand any more. I get the impression APC has been going downhill since the acquisition.
I’ve noticed a similar thing.
I had a 2005 Smart-UPS tower that never failed, but developed some transformer buzz that was annoying in an office environment—and hey, improved standby efficiency and an LCD panel would be nice—so I replaced it in 2013 with its latest equivalent. This one ran for about nine years and then started rebooting itself randomly, dropping the load each time. (It had no issues transferring and holding a load on battery, and self-test passed.) Its 2022 replacement now uses a non-standard USB-A male-to-male cable, is missing information that used to exist in the LCD menu, seems to have a problem charging from 98% to 100%, and has a broken event log (event 1 is always “Site wiring” and every other event is always “None”, even though there have been multiple power events, and there is no site wiring issue). It works, but QA issues are evident.
I’d previously tried a prosumer-grade CyberPower UPS (CP1500PFCLCD) on some other less critical equipment. When its battery failed after two years, it cut power to the load. When the charger failed a few years later, it cut power to the load. It died completely in about six years.
Tripp-Lite’s consumer grade stuff seems to work well enough for what it is, but their higher-end equipment seemed to all be designed for environments where noise doesn’t matter, which makes it a non-starter for an office. Eaton (their parent) seems the same.
So it would be great to know what is an actually good choice these days. At the moment I’m not in the market for anything and hopefully what I’ve got will run for another decade, but if it doesn’t, I have no good idea about what else to buy today.
- aidenn0 3y ago> I’d previously tried a prosumer-grade CyberPower UPS (CP1500PFCLCD) on some other less critical equipment. When its battery failed after two years, it cut power to the load. When the charger failed a few years later, it cut power to the load. It died completely in about six years. I've never (n=4) had a stock CyberPower UPS battery last me 2 years. 3rd party replacement batteries have all lasted significantly longer than what shipped in the box.
- callalex 3y agoI'd love to know if you and the parent poster bought these units from a real store or Amazon?
- sersi 3y agoMine has been running fine for 4 years now. It's a PR1500ELCD so one step up from the CP1500PFCLCD. I also bought it directly from the official distributor in my country if that matters.
- th3typh00n 3y ago> event 1 is always “Site wiring” and every other event is always “None”, even though there have been multiple power events, and there is no site wiring issue Some UPS:es are adamant about wanting live and neutral on specific pins on the power plug and will throw that error message if they're swapped. If it's a reversible power plug, flip it around. If the power plug can only be connected in one orientation the outlet is likely incorrectly installed (which is not all that uncommon, as 99.99% of stuff will work perfectly fine with live and neutral swapped).