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If you file a bug report on Radar, unless you know someone at Apple who you can give the Report ID to, it is unlikely to be dealt with quickly. Seems like they
by n9com 14y ago
If you file a bug report on Radar, unless you know someone at Apple who you can give the Report ID to, it is unlikely to be dealt with quickly. Seems like they don't have a dedicated team overlooking it.
- taligent 14y agoActually from what I saw on the OSX project the bugs were triaged pretty quickly by the Engineering Team. The problem is that you don't really get any feedback when it happens. And often the triage reason is technical so they can't really share it. I think some people aren't paying much attention to Apple's products. They tend to add new features pretty quickly so doesn't leave much time for non showstopper bugs.
- acdha 14y agoThis is definitely false: they respond quickly with initial triage. The main problem is that you will subsequently almost never hear anything from them and if your issue was reported as a duplicate you'll need to manually poll them over email for the status.