3 ms·
This fits nicely with my experience of FedEx. They sent me a bill 7 months after I had received the package. A few days later I get a reminder that doesn't incl
by cbolton 3y ago
This fits nicely with my experience of FedEx. They sent me a bill 7 months after I had received the package. A few days later I get a reminder that doesn't include the necessary information for payment, which seems rather lazy and stupid since an unpaid bill might well have been lost. It refers me to www.fedex.com where I'm told to create an account. I do that only to find it doesn't know anything about my bill. By chance I do find the original bill shortly afterwards. Turns out this bill sent 7 months late had very small text saying "to be paid immediately", the first time I see that on a bill (it's usually 30 days in my country). Of course they sent me a second reminder 10 days after I paid.
- proaralyst 3y agoI've had this, but the first thing I heard was that my customs charge was sent to collections. Cue lots of scary messaging about debt collection, none of which said anything other than this was for a FedEx parcel of some kind
- aerjaser 3y agoThis is common practice for some businesses. If you ever drive on a toll road in Texas (there are a lot of them and more every year) there are no toll booths that allow you to pay then and there but you'll get a bill in the mail 6-12 months later informing you that this is your fifth and final warning and you owe $4 for the toll and $80 in late fees. I guarantee you the people behind this have friends or family in the Texas legislature supporting them.