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When I bought a car once, I received an email a few months later saying I hadn't proven I had obtained insurance on it, and the bank wanted me to visit a domain
by wccrawford 3y ago
When I bought a car once, I received an email a few months later saying I hadn't proven I had obtained insurance on it, and the bank wanted me to visit a domain that wasn't theirs to provide proof.
The email I got looked like a badly-scanned letterhead and was very, very fishy.
After I received a few of them, I finally contacted the bank and it was legit.
I tried telling the office person (not just a clerk at the counter, someone with their own desk) about the situation and they couldn't understand why it was bad.
I soon paid off that loan and got away from that bank.
- dudul 3y agoHappened to me with my mortgage. Got this very weirdly phrased letter about how my homeowner insurance info needed to be updated/confirmed and that I had to go to <random website> to clear it out. I called my insurance broker and yes indeed it was legit. I also tried to explain to them how this letter was a few steps removed from a Nigerian prince scam based on all the red flags, but i don't think it made a big difference.
- judge2020 3y agoThe national insurance providers are often pretty slow or shady when it comes to claims, but I've never had a bad experience with Allstate or State Farm when it comes to their cybersecurity and domain experience. Allstate's frontends (web and app) sometimes feel more clunky but their APIs feel good enough and sites seem to follow good design practices.