My account is 18-years-old and I didn't get an invite. I wrote several emails to them about my older (!) account to recover it and for years and years I didn't

My account is 18-years-old and I didn't get an invite. I wrote several emails to them about my older (!) account to recover it and for years and years I didn't get a response. And I've been a paid customer since they've started collecting money from us!