In the EU, literally every AVP sold direct is so new that the burden of proof is on Apple to prove it's the consumer's fault and not a manufacturing defect, and

In the EU, literally every AVP sold direct is so new that the burden of proof is on Apple to prove it's the consumer's fault and not a manufacturing defect, and otherwise repair/replace/refund free of charge. I'm amazed their premium warranty is not even meeting their legal obligation. Same for non-direct purchases, but for non-direct it's the retailer's problem. (Well, actually, they were pretty slow to comply with faulty charging cables and home buttons on a iPod Touch a decade ago too)