I reckon it'd be typical of most companies, assuming at this point they haven't had widespread reports and info filtering down to individual stores that it's a

I reckon it'd be typical of most companies, assuming at this point they haven't had widespread reports and info filtering down to individual stores that it's a known fault. If a given store has only seen this issue once to this point, they would assume it's a user accident. Guess we'll see whether it's a fixed-for-free thing or takes a class action to get to that point.