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That's just typical for Apple at this point. Wonder how that's even legal. Do consumer protection laws simply not exist anymore?
by blashyrk 3y ago
That's just typical for Apple at this point. Wonder how that's even legal. Do consumer protection laws simply not exist anymore?
- deleted 3y ago[deleted]
- prawn 3y agoI reckon it'd be typical of most companies, assuming at this point they haven't had widespread reports and info filtering down to individual stores that it's a known fault. If a given store has only seen this issue once to this point, they would assume it's a user accident. Guess we'll see whether it's a fixed-for-free thing or takes a class action to get to that point.
- kyriakos 3y agoGood for them they didn't launch in EU yet
- suddenclarity 3y agoConsumer protection rarely covers carelessness or applied physical forces (dropping/hitting). The customer claims no such thing was involved but anyone working in customer support can tell you that customers lie all the time. So a random employee made a judgement call but that decision is not final. The customer should escalate it.