4 ms·

Sorry. We should be more clear about the CC being required to sign up for the free trial.

deleted 3y ago
[deleted]
vmurthy 3y ago
I can understand the business imperatives (I am a PM at a start-up :)), but can you please make a decision on actually having the sign up flow work without friction (Think Slack / dropbox etc). You can always iterate and find the right thing to charge for but developers are a demanding bunch especially with tooling!
reaperman 3y ago
This goes against the guidelines for "Show HN". You can still post it, but generally it won't qualify for the Show HN moniker. You can review the rules for Show HN here: https://news.ycombinator.com/showhn.html https://news.ycombinator.com/showhn.html > Please make it easy for users to try your thing out, ideally without barriers such as signups or emails. "Without signups or emails" definitely implies without credit card authorization!
- jacob-jackson 3y ago
  I didn't realize that. I would have posted without the Show HN tag if I had read that carefully.
anigbrowl 3y ago
How about just not having one? i am often interested to try things but I am not giving out my CC until I've tried it out, FOMO be damned. I don't want the burden of cancellation if I decide it's not for me, I've been burned before by forgetting and paying for a service I didn't want.
- jacob-jackson 3y ago
  We think this is the most sustainable option because there is a cost to providing a quality service. We take a small loss on every user who cancels their free trial - more than a typical SaaS because AI models are expensive to serve.
  - rrrix1 3y ago
    Maybe a shorter trial would work? Personally I only need about 30 minutes with a code autocompletion LLM to see if it will do what I want without pissing me off (and maybe even making me smile!)
  - Workaccount2 3y ago
    Crossing your fingers that the user forgets to cancel is never "sustainable", it's predatory.
  - csomar 3y ago
    How about taking the CC but not subscribing the user. As in the CC is used only to verify the user but I have to subscribe once I consume my free credits (even though the CC is on file).
  - RikNieu 3y ago
    I'm VERY interested in using your service and would be happy to pay if it's good. I'm never going to try if you ask for my CC up front though. Sorry.

deleted 3y ago

[deleted]

I can understand the business imperatives (I am a PM at a start-up :)), but can you please make a decision on actually having the sign up flow work without friction (Think Slack / dropbox etc). You can always iterate and find the right thing to charge for but developers are a demanding bunch especially with tooling!

reaperman 3y ago

This goes against the guidelines for "Show HN". You can still post it, but generally it won't qualify for the Show HN moniker. You can review the rules for Show HN here: https://news.ycombinator.com/showhn.html https://news.ycombinator.com/showhn.html > Please make it easy for users to try your thing out, ideally without barriers such as signups or emails. "Without signups or emails" definitely implies without credit card authorization!

jacob-jackson 3y ago
I didn't realize that. I would have posted without the Show HN tag if I had read that carefully.

anigbrowl 3y ago

How about just not having one? i am often interested to try things but I am not giving out my CC until I've tried it out, FOMO be damned. I don't want the burden of cancellation if I decide it's not for me, I've been burned before by forgetting and paying for a service I didn't want.

jacob-jackson 3y ago
We think this is the most sustainable option because there is a cost to providing a quality service. We take a small loss on every user who cancels their free trial - more than a typical SaaS because AI models are expensive to serve.
- rrrix1 3y ago
  Maybe a shorter trial would work? Personally I only need about 30 minutes with a code autocompletion LLM to see if it will do what I want without pissing me off (and maybe even making me smile!)
- Workaccount2 3y ago
  Crossing your fingers that the user forgets to cancel is never "sustainable", it's predatory.
- csomar 3y ago
  How about taking the CC but not subscribing the user. As in the CC is used only to verify the user but I have to subscribe once I consume my free credits (even though the CC is on file).
- RikNieu 3y ago
  I'm VERY interested in using your service and would be happy to pay if it's good. I'm never going to try if you ask for my CC up front though. Sorry.