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- No details at all on the official extension page in VSCode - I bite the bullet and try anyway - No immediate confirmation after setup - Only one configuration
by spdustin 3y ago
- No details at all on the official extension page in VSCode
- I bite the bullet and try anyway
- No immediate confirmation after setup
- Only one configuration option (log file path)
- After I start typing into a buffer, the onboarding notification requires sign-in
- Sure, why not
- "Link to IDE?"
- heck yeah, let's finally go
- Sign up for a trial
- um...
- Requires a CC for a 30-day free trial
Respectfully, this is a terrible experience.
- jacob-jackson 3y agoSorry. We should be more clear about the CC being required to sign up for the free trial.
- deleted 3y ago[deleted]
- vmurthy 3y agoI can understand the business imperatives (I am a PM at a start-up :)), but can you please make a decision on actually having the sign up flow work without friction (Think Slack / dropbox etc). You can always iterate and find the right thing to charge for but developers are a demanding bunch especially with tooling!
- reaperman 3y agoThis goes against the guidelines for "Show HN". You can still post it, but generally it won't qualify for the Show HN moniker. You can review the rules for Show HN here: https://news.ycombinator.com/showhn.html https://news.ycombinator.com/showhn.html > Please make it easy for users to try your thing out, ideally without barriers such as signups or emails. "Without signups or emails" definitely implies without credit card authorization!
- jacob-jackson 3y agoI didn't realize that. I would have posted without the Show HN tag if I had read that carefully.
- anigbrowl 3y agoHow about just not having one? i am often interested to try things but I am not giving out my CC until I've tried it out, FOMO be damned. I don't want the burden of cancellation if I decide it's not for me, I've been burned before by forgetting and paying for a service I didn't want.
- jacob-jackson 3y agoWe think this is the most sustainable option because there is a cost to providing a quality service. We take a small loss on every user who cancels their free trial - more than a typical SaaS because AI models are expensive to serve.
- rrrix1 3y agoMaybe a shorter trial would work? Personally I only need about 30 minutes with a code autocompletion LLM to see if it will do what I want without pissing me off (and maybe even making me smile!)
- Workaccount2 3y agoCrossing your fingers that the user forgets to cancel is never "sustainable", it's predatory.
- csomar 3y agoHow about taking the CC but not subscribing the user. As in the CC is used only to verify the user but I have to subscribe once I consume my free credits (even though the CC is on file).
- RikNieu 3y agoI'm VERY interested in using your service and would be happy to pay if it's good. I'm never going to try if you ask for my CC up front though. Sorry.
- bugbuddy 3y agoWow, that’s the same experience that I havr trying to use any app on the iOS App Store. Download, use one basic feature, use a second feature? Nope sign up first. Ok, signed up. Ok now? Nope, that feature requires a subscription. It is very sneaky because the app does not need to show in-app purchase on the App Store info. I have given up on Apps now because of this.
- earthnail 3y agoApp developer here. Sadly, it’s what works. Put differently: when users browse for apps, it’s usually when their need for sth that solves the problem is relatively high. Which means you have a much higher chance of converting that user right now during onboarding than anytime later in the lifecycle of your app. I wish Apple properly displayed prices though instead of this sneaky vague “contains in-app purchases” text.
- FpUser 3y ago>"when users browse for apps, it’s usually when their need for sth that solves the problem is relatively high. Which means you have a much higher chance of converting that user right now during onboarding than anytime later in the lifecycle of your app." I can't argue with this in general as I do not have the statistics. Personally however I just never give CC info unless I tried the thing and found out that it does work for me.
- aaomidi 3y agoWell good thing is you don’t need to on Apple. Just get the free trial and cancel immediately?
- happymellon 3y agoYou can IAP and cancel? Not a workflow I've tried.
- cortesoft 3y agoSo do you just end up with a lot of unsolved problems? I get the principal, but does it end up hurting you in practice? Or do you end up solving the problem with a free tool? If so, I guess the product wasn’t really needed.
- anonzzzies 3y agoI have a card with $0 on it for this purpose. Services count on you forgetting to cancel instead of you liking the product per se. If I like it I change the card, but most products I don’t so they bounce. Works well.
- TeMPOraL 3y agoAren't most payment systems making a $1 or $0.1 block/charge to confirm the card is real and has non-zero balance? At least that is my experience as an European user, whenever I try to subscribe to anything that came out of the US.
- anonzzzies 3y agoThey usually just do an auth request. But otherwise I put $1 just for that case. As long as the balance is normally $0.