Likely unrelated: I can report that last week my phone number was somehow assigned to two devices for ~3 days. I use a carrier that leases from a major (Verizo

Likely unrelated: I can report that last week my phone number was somehow assigned to two devices for ~3 days. I use a carrier that leases from a major (Verizon). There were clearly disconnects between the systems that even tier-3 support expected to automatically resolve overnight (i.e., be eventually consistent). Still, after 2 such overnight waiting periods failed, I got someone to spec a fix and see it through over the course of 3 hours. They were clearly surprised that both their system and the major system were not reporting correctly, and the solution came only after making changes while ignoring status. I got a sickening feeling that enterprise software layers mated with eventually-consistent web persistence across two outsourcing organizations to produce a situation where truly no one understood what was happening -- or could even figure it out. This resolve only when some youngish person had the guts to just make changes that should work -- so we're back to the days of heroes.