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It does. I was the on call support technician for a public safety answering point (PSAP-- aka a 911 center) this morning. At 04:14 Eastern today I received a ca
by EvanAnderson 3y ago
It does. I was the on call support technician for a public safety answering point (PSAP-- aka a 911 center) this morning. At 04:14 Eastern today I received a call that the law enforcement and fire mobile units on FirstNet all disconnected from the VPN.
The AT&T land lines (CAMA trunks provided by the ILEC Frontier) that handle the 911 service did not fail. Only mobile service failed.
- roamerz 3y agoYeah I have had to make that call myself many times in the past. Never with FirstNet but definitely with AT&T and Verizon. It would be awesome if the carriers could put out a reliable announcement to the affected accounts that there is an outage - it would definitely simplify the pre-support call triage an 1AM.