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They gave everyone a plastic case for free, after the world went nuts over just how stupid that issue was. Let's not paint Apple with an altruistic brush.
by sonicanatidae 3y ago
They gave everyone a plastic case for free, after the world went nuts over just how stupid that issue was.
Let's not paint Apple with an altruistic brush.
- badgersnake 3y agoOf course they’re not altruistic, it was a damage limitation PR exercise. The point was that the didn’t, as you suggested they would, charge people on this occasion.
- sonicanatidae 3y agoThey cost people a lot of time and grief over a goddamn boutique phone, that they were warned would have antenna issues, by the guy that was...Apple's most senior antenna expert, Rubén Caballero, and he was ignored. When physics caught up the Apple marketing, it took months for Apple to roll out a cheap bumper guard and acted like they were doing everyone a favor. They never reimbursed people who bought a case to mitigate the issue. They did reimburse those that did have to purchase a rubber bumper. While you are technically correct, that's about it. The whole thing was a shitshow and Apple acted like the users were the problem until enough of the world mocked them into providing a work-around for a problem that they should have addressed before it was even sold.