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Some of our staff are reporting similar where their partner's phone has service and their's doesn't. Both on same AT&T family plan. So the radio bands may play
by nathanyz 3y ago
Some of our staff are reporting similar where their partner's phone has service and their's doesn't. Both on same AT&T family plan.
So the radio bands may play into it although I would think with latest iPhones, they can use any of the bands from AT&T although I could be wrong.
- alephnerd 3y agoI'm on the latest iPhone and it's SOS for me
- vel0city 3y agoI'm wondering if it could be some kind of auth timeout. I've heard from a few people of one person's phone going out, then a bit later the other person's phone finally failing too.
- aclindsa 3y agoYep: my partner's iPhone has service while my Pixel doesn't, both on same plan.
- PietdeVries 3y agoCan you check if things improve if you turn off 5G and move to 4G/LTE instead?
- nathanyz 3y agoGood thought, but switching to LTE only didn't work. Same result of ending up in SOS only. Cellular over wifi works perfectly fine though. Wish we could count on better post mortems from the phone companies, but I'm not holding my breath for it.