Air Canada's chatbot returned sources along with its answer. Quotes from another article[1]. > Air Canada’s argument was that because the chatbot response incl

Air Canada's chatbot returned sources along with its answer. Quotes from another article[1]. > Air Canada’s argument was that because the chatbot response included a link to a page on the site outlining the policy correctly, Moffat should’ve known better. [1] https://techhq.com/2024/02/air-canada-refund-for-customer-who-used-chatbot/ https://techhq.com/2024/02/air-canada-refund-for-customer-wh...