Not naive - it is only disappointing level of insanity that still gets through and some business people like PMs or BAs are there to shield devs yes - but there

Not naive - it is only disappointing level of insanity that still gets through and some business people like PMs or BAs are there to shield devs yes - but there are also vast amounts that don't do their job properly and all turns into basically game of "Chinese whispers" or "human telephone". I don't need someone to copy over what customer wrote from e-mail to Jira that is not what the job is about.