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Just to be clear, within the entire 5 year period a defect is assumed to be a manufacturing fault? If not, isn’t it easy for the seller to claim damage/wear and
by switch007 3y ago
Just to be clear, within the entire 5 year period a defect is assumed to be a manufacturing fault? If not, isn’t it easy for the seller to claim damage/wear and tear etc?
We have 6 years in the UK but only in the first 6 months is a defect assumed to be a manufacturing defect, which is naturally the period with your strongest rights and when it’s easy to get a repair or replacement. After that, you need to argue quite a lot
- bryanrasmussen 3y agodepends perhaps on the part of the product? For example induction stovetops are notorious for just stopping to work seemingly at random, and thus if you call up and say hey it stopped working you might not get as much pushback.
- magicalhippo 3y agoYeah, if it's not due to wear items (break pads on a bike say) and you've only used it normally, it's assumed to be a manufacturing fault and it's on the shop to prove it's not. For example if a mobile phone stops working they can't just take a look and say "oh water damage", they have to open it up and show the water stains or similar.