Good post, but a bit turbulent to read: "If you’ve ever built a web app, then your users will suffer. Remember, it’s a world wide web, including the European U

Good post, but a bit turbulent to read: "If you’ve ever built a web app, then your users will suffer. Remember, it’s a world wide web, including the European Union." "Create a PDF with the following information:" (me, reading that paragraph: '...what? why?') -- [Edit]: I concluded from the bullet-list on why that is requested, but it would help to introduce that intention before instructing me to do something