The link-chain from the article 404s, but the paper is relatively easy to find [1]. Appears to also be US-only. I'm assuming the same connection that other rep

The link-chain from the article 404s, but the paper is relatively easy to find [1]. Appears to also be US-only. I'm assuming the same connection that other replies are mentioning - that a non-tipping minority of the rider population represents a disproportionately large majority of rides. I only found it interesting because of how easy it is to broadcast either perspective depending on the response you want. Individuals and media reports can pick and choose between "a majority of people tip" and "less than 1/6th of rides are tipped" and be factually correct either way while giving off entirely different impressions. [1] https://www.nber.org/system/files/working_papers/w26380/w26380.pdf https://www.nber.org/system/files/working_papers/w26380/w263...