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I really really don't want to tip Uber/Lyft drivers: 1. Taking away the hassle of thinking about the tip is one of the major advantages of the technology. 2.
by da39a3ee 3y ago
I really really don't want to tip Uber/Lyft drivers:
1. Taking away the hassle of thinking about the tip is one of the major advantages of the technology.
2. I don't approve of US tipping culture. It shouldn't be up to me as Joe consumer to evaluate a professional doing their job, and it's patronizing to "reward" people in this fashion.
This should all be built into base compensation. In practice I've never left a tip in any of my more than 100 rides.
- DANmode 3y ago> This should all be built into base compensation. Correct. But then the advertised price is higher than a taxi, and your pragmatism (and everyone else's) is suddenly back to being honest: it's just about your total price paid. Nothing else.
- DANmode 3y ago> It shouldn't be up to me as Joe consumer to evaluate a professional doing their job Your position is...what? That it should be up to Uber(?), government(?), to...hire auditors that properly reflect the demographics of the market the driver is operating in to evaluate whether or not they do a good job with customer service, including making you feel safe etc, (which is a very wide spectrum, dependent on region!). Let me guess: you also refuse to do star-ratings of drivers because it's "not your job" to exercise the unique opportunity you have to keep unsafe, selfish, or even hostile/creepy drivers from succeeding and continuing to use a platform to profit/take advantage of others?
- da39a3ee 3y agoDude, performance-related pay is not our concern. People should just be paid. I think you need to step back and consider why you're so obsessed with _judging_ people in addition to them being paid? Now, if you're American, you might have a bit of unlearning to do in order to contemplate that freely because you've been told all your life that "customer service" is so important. But put that aside; why do you want to judge people and be involved in their performance-related pay? What even makes you qualified to do such a thing?
- DANmode 3y agoIf I'm not the one qualified to judge if the care I received from a doctor, taxi driver, or barber is satisfactory, who is? You still haven't answered that. I don't agree with PIP culture, but if the alternative is a normalized culture of paying people just for showing up, with no incentive to be helpful, then no thanks - I think that's how we've ended up with criminally ineffective "customer service" lines we deal with today. Yes, how much care and concern, and the result of your efforts, should matter. Is what I just wrote an American-only viewpoint?
- da39a3ee 3y agoTaxi driverand barber are less clear, but think about doctor: we’re not qualified to evaluate doctors. Sure there’s the human touch side of their work but in general specialists need to be evaluated by specialists in their field. And I think it’s rather presumptuous for you to think that taxi driving table waiting etc are so trivial that you know how to evaluate them.
- DANmode 3y agoWere my needs fulfilled? It's really quite an easy analysis - one I don't trust others to handle for me. Because, no, the current, say, medical system is not sufficient to have provided me with adequate specialists. The current barber licensing situation, not sufficient to have provided with me all good barbers. and yes, I have had, and known, shitty, dangerous cab/Uber drivers. I've never said they were trivial. Please don't project. No, quite the opposite! It's so important, the only judge that matters is the person receiving the care.
- da39a3ee 3y agoYou just have this absurd American belief that the world will be improved by you evaluating people and paying them accordingly. Like most absurd American beliefs (like that members of the public should carry guns) the falseness of it can easily be established by looking to see what proportion of other cultures around the world do it also.